{"id":27687,"date":"2020-05-05T15:50:20","date_gmt":"2020-05-05T15:50:20","guid":{"rendered":"https:\/\/www.electroluxprofessional.com\/?page_id=30305"},"modified":"2024-07-03T20:53:35","modified_gmt":"2024-07-03T20:53:35","slug":"supporting-customer-through-the-coronavirus-crisis","status":"publish","type":"page","link":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/","title":{"rendered":"Supporting Customer through the Coronavirus Crisis"},"content":{"rendered":"<p>[vc_row full_width=&#8221;electroluxpro-full-width-no-padding&#8221;][vc_column][vc_single_image image=&#8221;11159&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][elx_heading font_container=&#8221;h1&#8243; text_color=&#8221;inherit&#8221;]Electrolux Professional is The OnE Trusted Partner &#8211; now more than ever[\/elx_heading][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you.<\/p>\n<p>Electrolux Professional is a global leader in the industry providing food, beverage and laundry equipment to our customers. As member of the global community of hospitality and laundry professionals we are proud to support you in this unprecedented time.<\/p>\n<p>Be assured that we have put substantial efforts and resources into managing this uncertain situation in order to safeguard our customer&#8217;s needs.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<strong>We have taken precautionary measures to ensure business continuity for our customers including<\/strong>:<\/p>\n<ul>\n<li>Inventory planning and management adjusted to mitigate supply chain disruptions.<\/li>\n<li>Stock levels increased in major warehouses and decentralized to local warehouses to ensure products close to our customers and ready to ship.<\/li>\n<li>Customer Care and Technical Services are operating as normal and committed to providing continuous support.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space height=&#8221;84px&#8221;][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;inherit&#8221; text_align=&#8221;text-center&#8221;]Steps to ensure safety and<br \/>\nprolong performance during inactive periods[\/elx_heading][vc_empty_space height=&#8221;52px&#8221;][vc_single_image image=&#8221;27667&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][elx_heading font_container=&#8221;p&#8221; text_color=&#8221;inherit&#8221; text_align=&#8221;text-center&#8221;]Electrolux Professional wishes to provide you with some measures that will prolong the life of your machine when stopped for long periods of time.<br \/>\n[\/elx_heading][elx_button button_text=&#8221;Equipment safeguarding and preservation guide&#8221; button_display_block=&#8221;display_block_on&#8221; button_alignment=&#8221;align_center&#8221; button_link=&#8221;url:https%3A%2F%2Fwww.electroluxprofessional.com%2Fus%2Fcustomer-care%2Fequipment-safeguarding-and-preservation-guide%2F|title:Go%20to%20products||&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;inherit&#8221; text_align=&#8221;text-center&#8221;]E-training online[\/elx_heading][vc_single_image image=&#8221;10925&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221;][vc_empty_space][vc_single_image image=&#8221;11164&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][elx_heading font_container=&#8221;p&#8221; text_color=&#8221;inherit&#8221; text_align=&#8221;text-center&#8221;]Write us to participate in our e-training to discover our solutions on Food Service, Laundry and our Innovative Assistance Services<br \/>\n[\/elx_heading][elx_button button_text=&#8221;Contact us to join our e-trainings&#8221; button_display_block=&#8221;display_block_on&#8221; button_alignment=&#8221;align_center&#8221; button_link=&#8221;url:https%3A%2F%2Fwww.electroluxprofessional.com%2Fus%2Fchef-s-hub%2Fcenters-of-excellence-electrolux-professional-virtual-tour%2F|title:Sign%20up%20for%20our%20trainings%20||&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_empty_space][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;inherit&#8221; text_align=&#8221;text-center&#8221;]Staying close to our customer during emergencies is fundamental[\/elx_heading][vc_empty_space][vc_single_image image=&#8221;27685&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][vc_column_text]<strong>In order to help FeedNC on managing their food supply, storage, preparation and meal distribution<\/strong>, Electrolux Professional North America donated solutions for refrigeration and dishwashing.[\/vc_column_text][vc_empty_space][elx_button button_text=&#8221;Read our stories&#8221; button_display_block=&#8221;display_block_on&#8221; button_alignment=&#8221;align_center&#8221; button_link=&#8221;url:%23covid-stories|title:Read%20our%20stories||&#8221;][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_empty_space][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;inherit&#8221; text_align=&#8221;text-center&#8221;]Read how we have supported our customers during this emergency[\/elx_heading][vc_empty_space][vc_single_image image=&#8221;11493&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][vc_column_text]<strong>As the Coronavirus (COVID-19) situation evolves we will continue to adjust, adapt and move forward.<\/strong><br \/>\nThe safety and well-being of our employees, customers and partners remains our top priority.[\/vc_column_text][vc_empty_space][elx_button button_text=&#8221;Read our stories&#8221; button_display_block=&#8221;display_block_on&#8221; button_alignment=&#8221;align_center&#8221; button_link=&#8221;url:%23covid-stories|title:Read%20our%20stories||&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1591854635510{background-color: #14133b !important;}&#8221; el_id=&#8221;covid-stories&#8221;][vc_column][vc_empty_space][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;white&#8221; text_align=&#8221;text-center&#8221;]Close to our customers especially in emergencies[\/elx_heading][elx_heading text_color=&#8221;white&#8221; text_align=&#8221;text-center&#8221;]Read below some good stories that happened during lockdown[\/elx_heading][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][elx_list_support_customers title=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1593793989734{background-color: #f4f4f4 !important;}&#8221;][vc_column][elx_heading text_color=&#8221;inherit&#8221; text_align=&#8221;text-center&#8221;]Being part of\u00a0The OnE\u00a0makes the difference<br \/>\nfor customers and our own people.\u00a0[\/elx_heading][elx_button button_text=&#8221;View all our references&#8221; button_display_block=&#8221;display_block_on&#8221; button_alignment=&#8221;align_center&#8221; button_link=&#8221;url:https%3A%2F%2Fwww.electroluxprofessional.com%2Fus%2Freferences%2F|title:Staying%20close%20to%20customers%20with%20augmented%20reality%20service||&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][elx_heading text_color=&#8221;inherit&#8221;]Contact us for more information about our services[\/elx_heading][elx_o2000_contact_us r=&#8221;Write here you request&#8221; s=&#8221;I need information&#8221; l=&#8221;en&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;electroluxpro-full-width-no-padding&#8221;][vc_column][vc_single_image image=&#8221;11159&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][elx_heading font_container=&#8221;h1&#8243; text_color=&#8221;inherit&#8221;]Electrolux Professional is The OnE Trusted Partner &#8211; now more than ever[\/elx_heading][vc_empty_space][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you. Electrolux Professional is a global leader in the industry providing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8613,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27687","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Supporting Customer through the Coronavirus Crisis - Electrolux Professional North America<\/title>\n<meta name=\"description\" content=\"Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you - now more than ever.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporting Customer through the Coronavirus Crisis - Electrolux Professional North America\" \/>\n<meta property=\"og:description\" content=\"Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you - now more than ever.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/\" \/>\n<meta property=\"og:site_name\" content=\"Electrolux Professional North America\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-03T20:53:35+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/\",\"url\":\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/\",\"name\":\"Supporting Customer through the Coronavirus Crisis - Electrolux Professional North America\",\"isPartOf\":{\"@id\":\"https:\/\/www.electroluxprofessional.com\/us\/#website\"},\"datePublished\":\"2020-05-05T15:50:20+00:00\",\"dateModified\":\"2024-07-03T20:53:35+00:00\",\"description\":\"Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you - now more than ever.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.electroluxprofessional.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Essentia Customer Care\",\"item\":\"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Supporting Customer through the Coronavirus Crisis\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.electroluxprofessional.com\/us\/#website\",\"url\":\"https:\/\/www.electroluxprofessional.com\/us\/\",\"name\":\"Electrolux Professional\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.electroluxprofessional.com\/us\/?src={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Supporting Customer through the Coronavirus Crisis - Electrolux Professional North America","description":"Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you - now more than ever.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/","og_locale":"en_US","og_type":"article","og_title":"Supporting Customer through the Coronavirus Crisis - Electrolux Professional North America","og_description":"Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you - now more than ever.","og_url":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/","og_site_name":"Electrolux Professional North America","article_modified_time":"2024-07-03T20:53:35+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/","url":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/","name":"Supporting Customer through the Coronavirus Crisis - Electrolux Professional North America","isPartOf":{"@id":"https:\/\/www.electroluxprofessional.com\/us\/#website"},"datePublished":"2020-05-05T15:50:20+00:00","dateModified":"2024-07-03T20:53:35+00:00","description":"Our world has changed, and we know the impact on many of our customers has been tremendous. In these uncertain times Electrolux Professional is here for you - now more than ever.","breadcrumb":{"@id":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/supporting-customer-through-the-coronavirus-crisis\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.electroluxprofessional.com\/us\/"},{"@type":"ListItem","position":2,"name":"Essentia Customer Care","item":"https:\/\/www.electroluxprofessional.com\/us\/customer-care\/"},{"@type":"ListItem","position":3,"name":"Supporting Customer through the Coronavirus Crisis"}]},{"@type":"WebSite","@id":"https:\/\/www.electroluxprofessional.com\/us\/#website","url":"https:\/\/www.electroluxprofessional.com\/us\/","name":"Electrolux Professional","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.electroluxprofessional.com\/us\/?src={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/pages\/27687"}],"collection":[{"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/comments?post=27687"}],"version-history":[{"count":44,"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/pages\/27687\/revisions"}],"predecessor-version":[{"id":32029,"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/pages\/27687\/revisions\/32029"}],"up":[{"embeddable":true,"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/pages\/8613"}],"wp:attachment":[{"href":"https:\/\/www.electroluxprofessional.com\/us\/wp-json\/wp\/v2\/media?parent=27687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}