{"id":12511,"date":"2020-09-29T14:26:34","date_gmt":"2020-09-29T14:26:34","guid":{"rendered":"https:\/\/www.electroluxprofessional.com\/?page_id=30572"},"modified":"2026-03-31T07:08:40","modified_gmt":"2026-03-31T07:08:40","slug":"two-pairs-of-eyes-remote-contactless-service","status":"publish","type":"page","link":"https:\/\/www.electroluxprofessional.com\/es\/two-pairs-of-eyes-remote-contactless-service\/","title":{"rendered":"Two Pairs of Eyes &#8211; Servicio remoto sin contacto"},"content":{"rendered":"<p>[vc_row full_width=&#8221;electroluxpro-full-width-no-padding&#8221;][vc_column][vc_single_image image=&#8221;12502&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][elx_heading font_container=&#8221;h1&#8243; text_color=&#8221;inherit&#8221;]Two Pairs of Eyes<br \/>\nde Electrolux Professional[\/elx_heading][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][elx_heading text_color=&#8221;inherit&#8221;]Menos inactividad, m\u00e1s productividad. Menos tiempo de servicio, menos costes operativos.[\/elx_heading][vc_column_text]La verdadera experiencia del cliente comienza cuando algo va mal. Para evitar parones en tu negocio, libras una carrera diaria con llamadas de servicio t\u00e9cnico en espera, citas, distancias, soluciones r\u00e1pidas&#8230; Es hora de replantearse el servicio t\u00e9cnico y el mantenimiento:<\/p>\n<ul>\n<li><strong>Asistencia remota m\u00f3vil<\/strong> con el servicio de realidad aumentada Two Pairs of Eyes<\/li>\n<li><strong>Ayuda pr\u00e1ctica a distancia<\/strong> por smartphone o tablet<\/li>\n<li><strong>Comunicaci\u00f3n interactiva<\/strong> entre el servicio de campo y tu soporte de Electrolux Professional<\/li>\n<li>Solucionar los problemas sobre el terreno con <strong>ayuda inmediata<\/strong><\/li>\n<li><strong>Determinar los recambios necesarios<\/strong>, pedirlos<br \/>\nenseguida y reparar con instrucciones remotas<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_single_image image=&#8221;12503&#8243; img_size=&#8221;500px&#8221; alignment=&#8221;center&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1590595681310{background-color: #6f869b !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1590595626248{background-color: #6f869b !important;}&#8221;][elx_heading text_color=&#8221;white&#8221;]Servicio sin contacto: remoto, pero m\u00e1s cercano que nunca[\/elx_heading][vc_column_text]Two Pairs of Eyes te proporciona una conexi\u00f3n transparente entre tus t\u00e9cnicos de campo y los t\u00e9cnicos especializados de Electrolux Professional. La asistencia remota te permite ver a trav\u00e9s de los ojos de otra persona y guiarla como si estuvieras a su lado.[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1590594270682{background-color: #6f869b !important;}&#8221;][vc_empty_space][elx_download_block text=&#8221;Download<br \/>\nthe Two Pairs of Eyes flyer&#8221; document_type=&#8221;brochures&#8221; background_color=&#8221;electrolux-blue&#8221; background_image=&#8221;12510&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;inherit&#8221;]\u00bfC\u00f3mo funciona?[\/elx_heading][elx_heading text_color=&#8221;inherit&#8221;]Imagina que recibes un c\u00f3digo de error, un equipo se detiene, no funciona o no rinde. No tienes capacidad para analizar o solucionar el problema y tu actividad debe continuar.[\/elx_heading][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;12504&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][vc_column_text]Solo tienes que <strong>conectar con nuestro equipo de servicio t\u00e9cnico<\/strong> a trav\u00e9s de la soluci\u00f3n Two Pairs of Eyes <strong>en tu smartphone o tablet<\/strong> e iniciar una videollamada de <strong>asistencia remota<\/strong>.[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;12505&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][vc_column_text]Nuestros t\u00e9cnicos especializados ven en sus dispositivos exactamente lo mismo que t\u00fa y pueden diagnosticar el problema. <strong>Guiar\u00e1n tus acciones a distancia<\/strong> con su voz, sus manos y otras herramientas como los punteros.[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;12506&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][vc_column_text]Juntos <strong>abordar\u00e9is el problema<\/strong>, <strong>lo arreglar\u00e9is<\/strong> u optar\u00e9is por otras medidas.[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;inherit&#8221;]Soluci\u00f3n de problemas un 30% m\u00e1s r\u00e1pido, 50% menos de errores que en videollamadas est\u00e1ndar[\/elx_heading][vc_empty_space][vc_column_text]<strong>Gestiona todos tus equipos Electrolux Professional<\/strong> con una \u00fanica soluci\u00f3n de asistencia remota. <strong>Para transferir conocimientos<\/strong>, <strong>formar a tu personal<\/strong> y ampliar tu nivel de servicio al cliente.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][elx_heading text_color=&#8221;inherit&#8221;]MENOS<br \/>\nERRORES[\/elx_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space][vc_single_image image=&#8221;12507&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][elx_heading text_color=&#8221;inherit&#8221;]SOLUCI\u00d3N<br \/>\nDE PROBLEMAS<br \/>\nM\u00c1S R\u00c1PIDO[\/elx_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_empty_space][vc_single_image image=&#8221;12508&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][vc_empty_space][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1590601703148{background-color: #f4f4f4 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_empty_space][elx_heading font_size=&#8221;h1&#8243; text_color=&#8221;inherit&#8221; text_align=&#8221;text-left&#8221;]A simple vista:[\/elx_heading][vc_empty_space][vc_column_text]Al aportar otro par de ojos a tu proveedor de servicios, la soluci\u00f3n de <strong>asistencia remota Two Pairs of Eyes<\/strong> <strong>reduce<\/strong> el tiempo de inactividad de los equipos, <strong>los costes de servicio<\/strong> y, en consecuencia, todos los costes operativos. <strong>Two Pairs of Eyes est\u00e1 en cualquier punto del planeta donde est\u00e9 tu negocio.<\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space][vc_single_image image=&#8221;12509&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][elx_heading text_color=&#8221;inherit&#8221;]Contacta con nosotros para obtener m\u00e1s informaci\u00f3n sobre Two Pairs of Eyes[\/elx_heading][elx_o2000_contact_us][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][elx_maylike_box id_box=&#8221;12125&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][elx_maylike_box id_box=&#8221;12123&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][elx_maylike_box][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;electroluxpro-full-width-no-padding&#8221;][vc_column][vc_single_image image=&#8221;12502&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][elx_heading font_container=&#8221;h1&#8243; text_color=&#8221;inherit&#8221;]Two Pairs of Eyes de Electrolux Professional[\/elx_heading][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][elx_heading text_color=&#8221;inherit&#8221;]Menos inactividad, m\u00e1s productividad. Menos tiempo de servicio, menos costes operativos.[\/elx_heading][vc_column_text]La verdadera experiencia del cliente comienza cuando algo va mal. Para evitar parones en tu negocio, libras una carrera diaria con llamadas de servicio t\u00e9cnico en espera, citas, distancias, soluciones r\u00e1pidas&#8230; [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":12501,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12511","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Two Pairs of Eyes: servicio remoto sin contacto | Electrolux Professional<\/title>\n<meta name=\"description\" content=\"Electrolux Professional te trae Two Pairs of Eyes y su innovador servicio remoto y sin contacto. 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