Serving more than 10,000 customers in 110 countries across the globe, Electrolux Professional´s digitalization journey continues. After successful pilots last year, our new digital portal, “The OnE platform”, is now live in the UK and Sweden and is being accelerated to further markets throughout 2022.
The OnE platform is a seamless, self-service one-stop-shop enabling interaction for us and our customers. The platform is cloud-based, available on any device, accessible around the clock and, among other features includes full e-commerce capabilities, delivery tracking, sales and service enquiries tracking and business operations data reviewing.
Electrolux Professional piloted The OnE platform in Sweden, Germany, and the UK in 2021. After feedback from our customers and further fine-tuning, it is now ready to be launched in more markets, providing customers with a powerful sales and customer care platform.
With the new platform our customers can access a broad range of real-time data, facilitating a faster and more transparent way of working that both benefits our partner network, as well as their end-customer base.
For further information, please contact Guilhem Senegas, Chief Information Officer and Head of Digital Transformation, mail: guilhem.senegas@electroluxprofessional.com
For more information about the platform, please visit www.electroluxprofessional.com/the-one-platform/