Code of Conduct
The Electrolux Professional Code of Conduct is a fundamental to the way we act. It serves as an introduction to our most important policies and principles and guides our way of doing business.
Our policies for people, workplace, anti-corruption, environment and tax fall under the umbrella of the Code of Conduct, being more operational in nature. They are all based on fundamental international treaties such as the International Bill of Human Rights, the conventions of the International Labour Organization and the OECD Guidelines for Multinational Enterprises.
The Code of Conduct is our global governing policy that addresses the following:
Respect for people and basic rights
Freedom of association
Zero tolerance for harassment, child labor, forced labor, corruption, bribery
Workplace wellbeing and safety
Fair and legal business
Quality and safety of our products
Avoidance of political involvement
Confidentiality of information and protection of personal data
Respect for the environment
Human rights statement
Electrolux Professional will seek to earn the trust of everyone impacted by our operations, demonstrating our commitment to ethics and human rights through our words and actions. We will always act ethically and respect human rights, as set out in by the International Bill of Human Rights and International Labour Organization’s (ILO) Core Conventions.
We are a signatory of the UN Global Compact, we support the OECD Guidelines for Multinational Enterprises and we apply the UN Guiding Principles on Business & Human Rights in our work to identify and remediate any negative impact on people that is a direct or indirect result of our operations.
We do not tolerate child labour, forced labour, discrimination, harassment or abuse. We are committed to decent working hours and compensation, freedom of association and collective bargaining.
The health and safety of our employees is a top priority and we work to continuously to identify, manage and mitigate any risks of accidents and illness.
We are committed to a constructive relationship with our employees and continuously strive to maintain an open working environment. We aim to have an open and transparent dialogue to engage with employees directly and, when applicable, their representatives. This includes the freedom of association and the right to bargain collectively.
Anti-corruption, bribery and unethical business
Electrolux Professional does not tolerate corruption, bribery or unethical business practices in any form. All Electrolux Professional operational units and suppliers, and their employees, shall refrain from offering, giving, demanding or receiving bribes or any other improper benefits.
Electrolux Professional has developed a Tax Policy that outlines how to deal with tax-related matters. Our goal is to always pay taxes in full in the respective country and to be fair and resolve differences in opinion with local tax authorities and other governmental organizations in a constructive and positive manner.
Governance and training
A special steering group, the Code of Conduct Steering Group, is established to meet regularly to follow up on the effectiveness of the program and in particular our whistleblowing procedures. The Code of Conduct is translated into the most-used languages. Training materials are available in our e-learning platform and are mandatory for all employees.
Reporting of misconduct
Violation and misconduct against the Code of Conduct or Group Policies can be reported through the ethics whistleblowing reporting system or directly to a suitable person or function within the company. Anyone reporting a violation shall, to the extent legally permissible, have the possibility to remain anonymous.
Electrolux Professional has a strict non-retaliation policy. Anyone reporting a violation shall, to the extent legally permissible, have the possibility to remain anonymous. Electrolux Professional will not accept any discrimination of or retaliation against individuals who report compliance concerns in good faith.
The EthicsPoint is hosted by a third-party provider at the following link: EthicsPoint