[vc_row][vc_column][vc_empty_space][elx_heading font_container=”h1″ text_color=”inherit”]PRIVACY POLICY[\/elx_heading][vc_empty_space][vc_column_text]<\/p>\n
Electrolux Professional Australia Pty Ltd and the Electrolux Professional Group of companies respect your privacy and are committed to protecting your personal information. This privacy policy will inform you about how we manage the personal information we collect when you visit our website and tell you about your privacy rights and how the law protects you.<\/span><\/p>\n This privacy policy is provided in a layered format so you can click through to the specific areas set out below.<\/span><\/p>\n <\/p>\n <\/a>1. ABOUT THIS PRIVACY POLICY<\/b><\/p>\n Purpose of this privacy policy<\/b><\/p>\n This privacy policy aims to give you information on how Electrolux Professional collects and processes your personal information through your use of this website, including any information you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition or survey.<\/span><\/p>\n This website is not intended for children, and we do not knowingly collect data relating to children.<\/span><\/p>\n You must read this privacy policy together with any other notice (including collection notices) that we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your information. This privacy policy complements the other notices and is not intended to override them.<\/span><\/p>\n About us<\/b><\/p>\n The Electrolux Professional Group is made up of different legal entities. This privacy policy is issued on behalf of the Electrolux Professional Group, so when we mention “Electrolux Professional”, “we”, “us”, or “our” in this privacy policy, we are referring to the relevant company in the Electrolux Professional Group responsible for processing your information. Electrolux Professional Australia Pty Ltd is the entity responsible for this website.<\/span><\/p>\n If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Group Privacy Office (GPO) using the details set out below.<\/span><\/p>\n Group Privacy Office\u2019s contact details are:<\/span><\/p>\n Electrolux Professional AB<\/span><\/p>\n Group Privacy Office<\/span><\/p>\n Franz\u00e9ngatan 6<\/span><\/p>\n 112 51 Stockholm<\/span><\/p>\n Sweden<\/span><\/p>\n privacy@electroluxprofessional.com<\/span><\/p>\n Making a Privacy Complaint<\/b><\/p>\n You have the right to make a complaint at any time to the Office of the Australian Information Commissioner (OAIC), the Australian supervisory authority for data protection issues (www.oaic.gov.au).\u00a0<\/span><\/p>\n We would, however, appreciate the chance to deal with your concerns before you approach the OAIC so please contact us in the first instance by sending an email to privacy@electroluxprofessional.com\u00a0<\/span><\/p>\n We will formally acknowledge your complaint within 48 hours and try to resolve your complaint within ten working days.<\/span><\/p>\n Changes to the privacy policy and Data Quality<\/b><\/p>\n We may make changes or updates to this document from time to time. Historic versions of this policy can be obtained by contacting us.<\/span><\/p>\n We take steps to ensure that the personal information we collect is accurate and current. Please keep us informed if your personal information changes or needs to be updated during your relationship with us.<\/span><\/p>\n Third-party links<\/b><\/p>\n This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.<\/span><\/p>\n <\/a>2. THE DATA WE COLLECT ABOUT YOU<\/b><\/p>\n Personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).\u00a0<\/span><\/p>\n We will collect personal information that is reasonably necessary for, or directly related to, one or more of our functions or activities.<\/span><\/p>\n We may collect, use, store and transfer different kinds of personal information about you.<\/span>\u00a0<\/span><\/p>\n Depending on the nature of our relationship with you, we may request you provide some of all of the following information:<\/span><\/p>\n We may also collect, use and disclose <\/span>Aggregated Data<\/b> such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal information but is not considered personal information in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information, which will be handled in accordance with this privacy policy.<\/span><\/p>\n We do not collect any <\/span>Sensitive Information<\/b> about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.<\/span><\/p>\n If you fail to provide personal information<\/b><\/p>\n Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.<\/span><\/p>\n <\/a>3. HOW IS YOUR PERSONAL INFORMATION COLLECTED?<\/b><\/p>\n We use different methods to collect your personal information, including:<\/span><\/p>\n <\/a>4. HOW WE USE OR DISCLOSE YOUR PERSONAL INFORMATION<\/b> Direct Marketing<\/b><\/p>\n We may use or disclose personal information for the purposes of direct marketing. You can opt-out to receive direct marketing communications at any time, including before you provide your personal information and after you have provided your personal information.<\/span><\/p>\n We will get your express opt-in consent before we share your personal information with any company outside the Electrolux Professional group of companies for marketing purposes.<\/span><\/p>\n Opting out<\/b><\/p>\n You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you.<\/span><\/p>\n Where you opt-out of receiving these marketing messages, this will not apply to personal information provided to us as a result of a product\/service purchase, warranty registration, product\/service experience, updates or other transactions.<\/span><\/p>\n Cookies<\/b><\/p>\n You can set your browser to refuse all or some browser cookies or alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.<\/span><\/p>\n Change of purpose<\/b><\/p>\n We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.<\/span><\/p>\n If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.<\/span><\/p>\n Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.<\/span><\/p>\n <\/a>5. DISCLOSURES OF YOUR PERSONAL INFORMATION<\/b><\/p>\n We may have to share your personal information with the parties set out below for the purposes set out in the table in paragraph 4 above:<\/span><\/p>\n We require all third parties to respect the security of your personal information and treat it according to the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.<\/span><\/p>\n <\/a>6. STORAGE AND INTERNATIONAL TRANSFERS<\/b><\/p>\n We operate our main data centres in the EEA. All data and personal information we collect will be stored and centrally managed in accordance with the Australian Privacy Principles in the data centres in the EEA.<\/span><\/p>\n We do not transfer your personal information outside the European Economic Area (EEA). If we decide to transfer your personal information out of the EEA in future for whatever reason, we will ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:<\/span><\/p>\n\n
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\nWe may use and disclose your personal information for the purposes for which it was collected or for a related purpose such as:<\/span><\/p>\n\n
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